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Custom Research & Analysis
Custom research capabilities and services designed to deepen your competitive and market knowledge.
Experiential Journeys
Live, end-to-end capture of what customers actually experience across a competitor's channels and touchpoints.
Custom Online Studies
Tailored online research designed around your specific questions, audiences, and competitive set.
Secret Shopping
Anonymous, real-world evaluation of competitor sales, service, and onboarding as a prospect sees them.
Engagement Strategies Analysis
Deep analysis of how competitors engage, nurture, and convert audiences across the customer journey.
Competitive Benchmarking
Side-by-side benchmarking of your performance against competitors on the metrics that matter most.
Ongoing Monitoring
Continuous tracking of competitor activity so you see shifts in strategy the moment they happen.
Brand Protection & Claims Validation
Verification of competitor claims and monitoring to protect your brand from misleading messaging.
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Answers
Find answers to common questions about Competiscan and how we work.
Competiscan is a leading-edge market intelligence company, providing clients with best-in-class service.
Competiscan delivers market and competitive intelligence that helps organizations understand how competitors engage with different audiences across channels. Our capabilities include value proposition tracking, creative trends, customer journeys and experiences, behind-the-login insights, marketing strategies, targeting insights, AI-driven analysis of marketing campaigns, and more. With access to the largest consumer panels in the market, we deliver real-time insight into competitors’ activities.
We monitor a variety of media channels for a comprehensive view of how competitors communicate with customers and prospects, including direct mail, email, digital, social media, and print.
Competiscan covers key sectors, including Automotive, Banking, Payment Cards, Energy, Insurance, Investments, Mortgage & Loan, Retail, Travel & Leisure, and Telecom.
Our panel includes a diverse range of audiences: Consumers, Business Owners, Insurance Producers, Financial Advisors, Mortgage Brokers, and Healthcare Providers.
We provide a 360-degree view of customer-journey communications, including acquisition, follow-up, loyalty, retention, win-back, statements, and upgrade & cross-sell.